Should a problem occur in the display of our videos, please check the following settings:
1. Click with the right mouse button on the loaded plug-in, choose "Options", then the "Extended" file card and double-click on "Streaming Media" (Windows Media). Under "Protocols" the Multicast, UDP, TCP and http should be checked. At UDP it is not necessary to select the connection. At http we recommend checking "Use browser proxy settings".
2. Streaming our films via Port 80 enables us to reach the maximum number of users, even if they are employing a firewall or proxy.
3. If you should hear no sound, although the loudspeakers are switched on, verify that the standard sound codecs are installed (particularly Voxware Audio CODECs, MPEG Layer 3 (mp3), Windows Media Audio and ACELP).
If, despite correct settings, you still have problems with our pages, please consult your system administrator. It may be that multi-media content such as video, audio and flash are generally disabled in your company. The system administrator is free to contact us by e-mail.(or during office hours +49 (0) 89 - 21 02 98 - 24)
If you want to know the security problems and press comments on Windows Media Player 7.0,
then click here.